Orders are processed from Monday to Friday from 9 a.m. to 5 p.m.: orders received by 11 a.m. are dispatched the next working day, those received after 11 a.m. will be dispatched within 2 working days.
Upon delivery of the package, customers are asked to inspect it thoroughly before signing to confirm the delivery of the order. Goods become property of the customer by signing. It is possible to have the following situations. The package upon delivery appears obviously tampered: we suggest customers to sign the delivery with reserve or to reject it. The customer refuses delivery of the shipment or requires the return to sender: each return shipping costs charged to julian-fashion.com will be deducted from any refund due to the customer. It is not possible to deliver the package to the address provided by the customer in the commercial contract: the package may be returned to the sender. All return shipping costs will be paid by the customer and will be deducted from any refund due to the customer.